September 5, 2024

Blink Parametric Enters Africa with MAWDY

Cork, Ireland 5th September, 2024 – Irish Insurtech Blink Parametric and MAWDY, the global insurance, reinsurance and services company and part of the MAPFRE Group, continue their global rollout of real-time travel assistance InsurTech to the network of ceding Insurers reinsured by MAWDY across the Sub-Saharan region.

 

This latest move will offer Blink Parametric’s flagship flight disruption assistance service via MAWDY’s partner network to customers initially across Kenya and thereafter on a phased basis to in-country partner networks across the region.

 

Once a traveller registers their flight details, Blink Parametric monitors that flight in real-time. When the insured traveller’s flight is disrupted by a 4-hour delay, they are notified and offered VIP access to one of 1,300 executive airport lounges worldwide, to help alleviate the stress and consequences of the disruption. The access is valid for 6 months if not used on the day of disruption.

 

Sid Mouncey, CEO of Blink Parametric, acknowledged the importance of entering Africa, “This is a landmark expansion and a clear demonstration of our increasingly effective and productive partnership. MAWDY solutions power some of the biggest insurance brands across five continents and with our Blink Parametric platform is now primed to switch on and start delivering real-time travel assistance, world-wide, 24/7 to their partners and customers in Kenya. I look forward to building on this exciting new market experience across Africa.”

 

Blink Flight Disruption is designed to deliver operational efficiency on processing high frequency, low severity claims when the traveller needs immediate, real-time claim resolution.

 

Speaking of the partnership, Zigor Díez Gamboa, Global Head of Travel Segment, MAWDY, “MAWDY operates in Sub-Saharan Africa within the travel insurance, banking and airline sectors. Supporting our 160-strong partner base and their customers over the past 20 years has established MAWDY as the travel reinsurer of reference in most markets, and we continue to grow. Adding Blink Flight Disruption to our service benefits across Africa allows us to offer a superior service delivery and boost our digital assistance innovation strategy for the region.
Real-time assistance, when they need it is key to delivering on our customer commitment. We mean it when we say, “We are MAWDY and we are here, for you.” This is a great solution for a great market!”

 

Note to the Editor

About MAWDY 
MAWDY is the assistance unit of MAPFRE Group. Previously known as MAPFRE Asistencia, MAWDY is a global company operating in 23 countries, with a presence mainly in Europe and Latin America, and employing more than 2,500 people. MAWDY specialises in digital distribution models with partners and companies from various sectors, to which it provides services and solutions that go beyond insurance and supplement the offerings of its business partners.

• · €498 million revenue (2024)
• · 600+ corporate partners
• · 12,000+ service providers
• · 4 million+ assistance cases per year

MAWDY is revolutionising the assistance sector with innovative solutions that go beyond support, and cutting-edge digital tools that help our partners market them and improve our customers’ experience. For more information, visit: www.mawdy.com

 

About MAPFRE
MAPFRE is a global insurance company. It is the largest Spanish-owned insurer in the world, the number one multinational insurance group in Latin America and the sixth largest carrier in Europe by Non-Life premium volume. MAPFRE employs 30,000 professionals and in 2024, the company’s revenue grew 2.9%, reaching over €33.1 billion euros, with net earnings of 902 million euros (+30,3%). For more information, please visit https://www.mapfre.com/en/newsroom/

Tags

• flight disruption insurance