Real-time customer assistance at their time of need

This award-winning product uses our innovative parametric technology to offer real-time support to airline passengers whose checked luggage cannot be located following an airport arrival. There’s no complex claims process. No waiting around. Just a digital financial solution exactly when assistance is needed.
A customer just needs to buy the policy and register in advance. Whether travelling alone or with the family, everyone receives the same benefits. Payouts via PayPal or direct to bank issue if luggage is delayed by 30 minutes at destination and a further payout if luggage is still missing after 48 hours. All checked luggage is covered.
This award-winning product uses our innovative parametric technology to offer real-time support to airline passengers whose checked luggage cannot be located following an airport arrival. There’s no complex claims process. No waiting around. Just a digital financial solution exactly when assistance is needed.
A customer just needs to buy the policy and register in advance. Whether travelling alone or with the family, everyone receives the same benefits. Payouts via PayPal or direct to bank issue if luggage is delayed by 30 minutes at destination and a further payout if luggage is still missing after 48 hours. All checked luggage is covered.
Lost Luggage neatly addresses a huge problem in the travel sector and one that is more common than people might think, with approximately 25 million bags mishandled in the average year.
- Daly Gore, Director of Just Travel Cover, UK
Real-time customer assistance at their time of need
Major differentiator value add in a hyper competitive market
Solution is customisable and market-ready
No 'people' interaction is required, saving overhead & operational costs
Lost Luggage Insurance
support to airline passengers whose checked luggage cannot be located following an airport arrival
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